The conference detailed the importance of caring for the caregiver and patient safety amidst COVID-19, practical steps on how to better protect patients and health workers, how to reduce the cost of malpractice that poses a challenge to national governments and medical providers and more.
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Innovation Theater Presentation by Dr. Tim McDonald, Patient Safety & Risk Officer at RLDatix, and Deanna Tarnow, Senior Director, Risk Management and Patient Safety, BETA Healthcare Group at the 2020


To mitigate risk and drive safety initiatives, health systems must challenge how they intervene and put processes in place to prevent adverse events and unsafe conditions. Learn how RLDatix can help.

Dr. Tim McDonald's, Chief Patient Safety & Risk Officer at RLDatix, presentation at ASHRM 2020

COVID-19 has highlighted the need to address the emotional well-being of healthcare staff. Learn key strategies to help your organization develop programs to support staff during COVID-19 and beyond.

The Communication and Optimal Resolution (CANDOR) toolkit has the potential to change a hospital's culture. Learn how it can help you improve patient safety, provide support to caregivers and more.

Healthcare is constantly evolving and your patient safety efforts should be, too. Learn how your organization can align patient initiatives with industry changes.

Patient experience covers many aspects of the healthcare delivery system. Check out our blog for three strategies to build upon your current patient experience efforts.

To help you in your journey to cultivating a patient safety culture, we are highlighting key components of adopting and effectively implementing a patient safety culture at your organization.
Cultivate resiliency by practising the 7Ps presented at ECRI & RLDatix' recent webinar on the keys to survival in Resiliency and the workforce.

In the wake of COVID-19, resilience is top of mind for healthcare organizations around the world, but what is resilience? Are there ways to cultivate resilience? Watch this on-demand webinar.

RLDatix’s Dr. Tim McDonald and Gail Mowatt will facilitate a discussion with Ryan Solomon and Shannon Hendrix of Arkansas Children’s Hospital on how racism and implicit bias contribute to preventable
Looking for a webinar recap? Check out our guide highlighting the four foundational processes of Motivational Interviewing (MI): Engaging, Focusing, Evoking, Planning.

While this session will build on concepts covered during RLDatix and ECRI’s joint webinar, “Empathetic Communication and Caring for the Caregiver During COVID-19,” you do not need to have attended the

If you did not attend the initial webinar “Empathetic Communication and Caring for the Caregiver During COVID-19” (or if you’d like a refresher), we have included a short video summarizing the session

RLDatix and ECRI have come together to deliver a special webinar on this topic, led by Dr. Tim McDonald, Chief Patient Safety & Risk Officer, RLDatix and an expert on Communication and Optimal Resolut

To help you navigate these conversations, we have prepared an easy to reference guide that highlights nine ways you can provide emotional support to patients and families.

Senior living centers are tasked with caring for the most vulnerable population during the COVID-19 public health emergency. As the pandemic continues, various measures have been put in place to mitig

"Learn how Arkansas Children's Hospital has implemented the ""Communication and Optimal Resolution"" (CANDOR) program to improve care for patients and caregivers in all areas of the organization."