Things We Read and Loved: Designing for Healthcare

Kaitlyn Whelan

This month we’ve been reading a lot about designing for better care. From a designer with chronic illness to international healthcare models, design principles and thinking bring a lot of value to how we approach improving healthcare.

Patients and staff as co-designers of healthcare services

This article looks at how Experience-Based Codesign, a collaboration between patients and their providers, can help to establish optimal treatment plans. According to the article, “Although codesign projects typically bring about a series of incremental quality improvements, the partnership between patients and staff in making these small changes often leads to deeper, longer term changes in attitudes and behaviours.”

Learning from the “Dutch Neighbourhood Care Model”

While it may not be a practical solution for some countries, there is much to be learned from the Dutch Neighbourhood Care Model and the power of personal interactions between patients and providers.

When health care providers look at problems from multiple perspectives, patients benefit

When providers approach patients, they do so through various lenses - and these varying perspectives can have significant impacts care outcomes. This article tackles how taking a whole-picture approach to care can have a myriad of benefits.

Ten design principles for better healthcare

When a designer became chronically ill, he began to notice some design flaws in the healthcare system. Using his perspective as a patient as well as his designer mind, he came up with ten thoughtful principles for better healthcare.

Patients have important perspective to offer when it comes to designing for healthcare. Read about how provider empathy is increasingly important in health spaces. 


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