Making the Problem Human: Journey to Workplace Violence Prevention

Healthcare is one of the highest-risk environments when it comes to workplace violence. Many organizations are working to change that and encourage staff to report their experiences.

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Things We Read and Loved: The Digital Patient Experience
Things We Read and Loved: The Digital Patient Experience

Two of this month's readings took us on a deep-dive into technology's potential to transform patient experi...

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Root cause analysis: An essential tool for healthcare
Root cause analysis: An essential tool for healthcare

Root cause analysis helps healthcare organizations identify underlying factors that increase the likelihood...

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