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APAC_RLDatix: Keep patients safe, every step of the way

Issue link: https://resources.rldatix.com/i/1171420

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Improve outcomes with incident reporting and the cycle of quality improvement. Incident & Quality Incidents • Record all incidents, near misses and adverse events with customised forms. • Manage incidents from notification through to investigation, follow up and closure. Quality & Accreditation • Use Key Performance Indicator (KPI) reports to surface events that might need addressing. • Meet required standards for effective accreditation by including any classifications, evidence, actions, risks and barriers. Mortality • Manage all mortality and morbidity information, including all the elements for conducting an audit. • Trigger alerts through recorded information to escalate surgical deaths to relevant parties. Investigations • Provide the full story of an event through the investigation process of a file with conducted edits, additions made and associated documentation. • Conduct a robust root cause analysis (RCA) and share information including the affected members, review type, dates and background to the investigation etc. MET Call • Capture all relevant data about a MET call, including the before, during and after for any event. • Create a new record in a different module supporting further investigation and eventual closure. Restrictive Practice • Manage safety and intervention procedures related to seclusion, physical restraint and chemical restraint. • Use restrictive practices reported data to highlight any challenging trends that need to be addressed Audit • Schedule audit dates and future follow ups, as well as assign accountable executives for reviews. • Customise clinical audits to suit your organisational case mix and requirements. Clearly set out directions, optimise risks and resources while monitoring performance to achieve your GRC objectives. Governance Risk & Compliance Risk Register • Assign risk categories using the customisable risk matrix based on the ISO 31000:2018 Risk Management Principles. • Organise both enterprise-wise and location specific risks in a multi-level hierarchical structure. • Adapt your RiskMan system to suit the policies and risk management for your organisation. Compliance • Choose an appropriate legislation or standard from a dropdown list and effectively record relevant compliance details. • Act on issues using captured information such as tasks, persons responsible, due dates and the measurement criteria. • Keep up to date with compliance status with a quick glance at reports and dashboards. Contracts • Keep track of all contracts through the flexible RiskMan framework including capture, alerts, reminders, document management and reports. • Compile all contract details such as milestones, service levels, termination clauses, signatories or witness in one place. Policy & Procedures • Create your policies and generate a formatted word document through the RiskMan Letter Builder. • Attach existing policy documents for ongoing management of the policy, including distribution, reviews and updates. Professional Accountability • Inspire a safe culture and encourage staff to speak up about unfavourable conduct. • Use predetermined classification lists to provide guides for reporters to use appropriate language and suitable categories for conveying poor behaviour. Audit Recommendations • Following inspections, record any audit recommendations with actions, accountable personnel, dates and follow up activities. • Provide a summary of audit recommendations and determine their status with a colour coded view to quickly identify problem areas.

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