FEEDBACK
Quick Facts:
• Keep executives and staff
up-to-date on patient trends
through dozens of built-in
report templates, or create
your own with the powerful
report builder.
• Automated form letter
templates help staff
communicate with patients,
so you can quickly respond
to grievances.
• Meet regulatory
requirements with
automated alert notifications
and escalation tools.
Improve patient
experience & service
recovery
with software that captures and organizes feedback
from your staff, patients and their families. Capture,
organize, manage and analyze complaints and
compliments in one place. Use opportunities for
improvement to enhance your patients' experience.