"When Peer Support Is Not Enough –– Referring Colleagues with Severe COVID-19 Related Stress" highlights several strategies for supporting healthcare staff including how to best practice Motivational Interviewing (MI). Looking for key takeaways from the session? Check out our guide highlighting the four foundational processes of Motivational Interviewing: Engaging, Focusing, Evoking and Planning. To access an on-demand recording of this session, click here.
Arkansas Children’s has put together a guide highlighting supportive and empathetic communication strategie...
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Slides to accompany the webinar: HRO in Healthcare – What is it in 2021?
Learn how the safety of patients and health workers is inexorably linked to all global health challenges including infectious and non-communicable diseases.
Proactive patient safety and risk prevention are key to helping healthcare organisations surveil and mitigate global and local risks.
Arkansas Children’s has put together a guide highlighting supportive and empathetic communication strategies that leaders can adopt to help support people during difficult times.
Cultivate resiliency by practising the 7Ps presented at ECRI & RLDatix' recent webinar on the keys to survival in Resiliency and the workforce.
To help you navigate these conversations, we have prepared an easy to reference guide that highlights nine ways you can provide emotional support to patients and families.
This guide will provide an overview of the DatixWeb Safety Alerts module, including best practices for configuration and how to create, distribute, respond and cascade safety alerts.
This guide will provide an overview of the DatixCloudIQ Safety Alerts module, including best practices for configuration and how to create, distribute, manage and monitor safety alerts.
In our white paper, learn about the power of harnessing patient safety data.
Learn about effective document management and how to develop workflows that work.
Policies and procedure management is a critical part of health organizations. Learn about 6 common mistakes that can occur when writing policies and procedures and how to avoid them.
Ensure your organisation provides quality patient care and avoid unnecessary financial losses. Check out our white paper with crucial insights by Adam E. Block, a leading healthcare economist.
Finding the right healthcare can be challenging. Read our how-to-guide for finding a healthcare quality software that works best for your organization.
As winter approaches, so does a common enemy: flu season.
A collection of stories from healthcare organizations on their quality initiatives