Improve patient experience and service recovery with software that captures and organizes feedback from your staff, patients and their families. Capture, organize, manage and analyze complaints and compliments in one place. Use opportunities for improvement to enhance your patients experience with RLDatix Feedback.
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Achieving Safer by Prioritizing a Culture of Safety
The criminal charges of former Vanderbilt nurse RaDonda Vaught have sent shockwaves through the industry. Dr. Tim McDonald poses questions to healthcare leaders and shares his own key takeaways.
Empower patients to share their feedback throughout their care journey
Capture patient feedback directly to kick-start your service recovery process with insights into what's working and where you can improve.
Insights today to improve the quality of care tomorrow
Reduce harm, give patients a voice and limit the impact of HAIs with a streamlined software suite that supports safe, quality care.
Reduce harm, give patients a voice and limit the impact of HAIs with a streamlined software suite that supports safe, quality care.
43:22Candor Comes to Arkansas: A Candid Approach to Care
Learn from a healthcare organization about how they partnered with Tim McDonald, RLDatix Chief Patient Safety & Risk Officer to use CANDOR to keep patients and health workers safe.
Reduce the impact of Risks at Your Healthcare Organization
Gather important information, build reports, identify trends, and share data to prevent your organizational risks.
The Time Saving Power of Software for Busy Risk Managers
Learn how leading edge tools can help risk managers minimize administrative burdens, giving them back valuable time to focus on what really matters - reducing patient harm.
Claims management made easy
From first notice to disposition and expenses, manage all medical malpractice, professional liability and general liability claims information.
43:31When Words and Actions Matter Most - Responding to Patient Harm: The Case for Communication and Resolution Programs
Listen to Dr. Tim McDonald's, Chief Patient Safety & Risk Officer, RLDatix, and Heather Gocke, MS, RNC-OB, CPHRM to learn how to connect your "head and heart" to drive culture change in healthcare.
50:41Safety & Risk Management: Q3 Product Improvement Webinar
"During this webinar, you will receive:
Conduct and manage peer reviews easily
Involve your staff by creating a transparent peer review process, allow for constructive feedback and store all your peer review data in one place.
2:58:24COVID-19 and Safety for the Patient and Care for the Caregiver
The conference detailed the importance of caring for the caregiver and patient safety amidst COVID-19, practical steps on how to better protect patients and health workers.
Reduce adverse events & improve patient safety
Gather important information, build reports, identify trends, and share data to prevent your organizational risks.
Rising to the Challenge of Patient Safety in a New Era
As COVID-19 continues to unfold, the healthcare industry must rethink and reconsider how we track and monitor infectious disease outbreaks and improve patient safety. Learn how RLDatix can help.
Discover the root causes of your adverse events
Take root cause beyond the formal investigation and empower users to perform mini-RCAs and truly change the culture of patient safety at your organization.
Evolving Your Patient Safety Efforts Around Key Industry Changes
Healthcare is constantly evolving and your patient safety efforts should be, too. Learn how your organization can align patient initiatives with industry changes.
How to Build Upon Your Organization’s Current Patient Experience Efforts
Patient experience covers many aspects of the healthcare delivery system. Check out our blog for three strategies to build upon your current patient experience efforts.
Rising to the Challenge of Patient Safety in a New Era
Proactive patient safety and risk prevention are key to helping healthcare organisations surveil and mitigate global and local risks.
5 Tips for Cultivating an Effective Patient Safety Culture
To help you in your journey to cultivating a patient safety culture, we are highlighting key components of adopting and effectively implementing a patient safety culture at your organization.
Moving from a Blame Culture to a Just Culture – Seven Key Elements
Learn the benefits of introducing a just culture not a blame culture and methodology for positive change within your healthcare organisation.