Wellstar is reprioritizing patient safety efforts as the impact of COVID equilibrates – read more about how they are educating and engaging their staff and executives through automated reporting.

The criminal charges of former Vanderbilt nurse RaDonda Vaught have sent shockwaves through the industry. Dr. Tim McDonald poses questions to healthcare leaders and shares his own key takeaways.

At Connections 2022, healthcare leaders got together to discuss how they are trying to combat burnout by invoking cultural shifts to achieve safer patients, a safer workforce and a safer organization.

Credentialing teams can be considered the gatekeepers to patient safety. Learn how RJWBH has improved the efficacy and efficiency of their credentialing process to achieve improved patient safety.

Our clinicians are burned out, and need our help. Providing them with well-placed, tangible tools and data to buy them time to focus on safer patient care leads to a better, safer experience for all.

Guiding an organization to safer care by listening and understanding the customer’s needs.

How Arkansas Children's is using CANDOR to nurture a culture of empathy and transparency and prioritize health equity to keep patients and health workers safer.

Patient experience covers many aspects of the healthcare delivery system. Check out our blog for three strategies to build upon your current patient experience efforts.

As smart technologies enter the field of healthcare, HIPAA compliance and enforcement officials are working to scale the act to include this new technology.

As healthcare processes become more digital, there’s been a renewed focus on human interaction.

Training 30 percent more people. Implementing 30 percent more projects. Achieving 30 percent measurable improvement. For Memorial Medical Center this is a recipe to quality improvement.

As the expectation around patient experience grows, health systems must look to juggle the different demographics and cater to all patients’ needs.

Peer reviews have shifted to transform an intimidating process into one that focuses on shared learning rather than individual blame. Along the way, the technology that supports them has changed too.

A rigorous education plan to engage staff with the RL Suite helps Memorial Health System show staff that their feedback & efforts are important to the ultimate goal of creating the safest environment

It goes without saying that every patient going through the healthcare system has unique needs and wants.The question becomes, how can healthcare design the process of providing patient experience?

To engage staff and promote use of the RL6, Mass. Eye & Ear started office hours to create an open forum for questions and learning.