Patient Safety

  • The Building Blocks of Automated Reporting

    The Building Blocks of Automated Reporting

    Wellstar is reprioritizing patient safety efforts as the impact of COVID equilibrates – read more about how they are educating and engaging their staff and executives through automated reporting.

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  • Achieving Safer by Prioritizing a Culture of Safety

    Achieving Safer by Prioritizing a Culture of Safety

    The criminal charges of former Vanderbilt nurse RaDonda Vaught have sent shockwaves through the industry. Dr. Tim McDonald poses questions to healthcare leaders and shares his own key takeaways.

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  • Safer Workforce: Effective Credentialing and Provider Management: Trusting Your Patients are in Good Hands

    Safer Workforce: Effective Credentialing and Provider Management: Trusting Your Patients are in Good Hands

    Credentialing teams can be considered the gatekeepers to patient safety. Learn how RJWBH has improved the efficacy and efficiency of their credentialing process to achieve improved patient safety.

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  • Safer Together: (Actually) Reducing Clinicians’ Burdens with Technology

    Safer Together: (Actually) Reducing Clinicians’ Burdens with Technology

    Our clinicians are burned out, and need our help. Providing them with well-placed, tangible tools and data to buy them time to focus on safer patient care leads to a better, safer experience for all.

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  • Becoming a Safer Organization: Navigating Policy Management

    Becoming a Safer Organization: Navigating Policy Management

    Guiding an organization to safer care by listening and understanding the customer’s needs.

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  • Safer Patients: Using CANDOR to Improve Health Equity

    Safer Patients: Using CANDOR to Improve Health Equity

    How Arkansas Children's is using CANDOR to nurture a culture of empathy and transparency and prioritize health equity to keep patients and health workers safer.

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  • How to Build Upon Your Organization’s Current Patient Experience Efforts

    How to Build Upon Your Organization’s Current Patient Experience Efforts

    Patient experience covers many aspects of the healthcare delivery system. Check out our blog for three strategies to build upon your current patient experience efforts.

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  • Empower patients to share their feedback throughout their care journey

    Empower patients to share their feedback throughout their care journey

    Capture patient feedback directly to kick-start your service recovery process with insights into what's working and where you can improve.

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  • HIPAA and the Digital Revolution: Keeping Pace With New Tech

    HIPAA and the Digital Revolution: Keeping Pace With New Tech

    As smart technologies enter the field of healthcare, HIPAA compliance and enforcement officials are working to scale the act to include this new technology.

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  • The IT Impact on Healthcare

    The IT Impact on Healthcare

    There’s no doubt that IT has improved healthcare initiatives and enhanced the care that patients receive - from automating processes, improving data collection and enhancing the patient experience.

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  • Transforming Patient Relations with Non-Traditional Team Members

    Transforming Patient Relations with Non-Traditional Team Members

    As healthcare processes become more digital, there’s been a renewed focus on human interaction.

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  • Maintaining Momentum for Quality at Memorial Medical Center

    Maintaining Momentum for Quality at Memorial Medical Center

    Training 30 percent more people. Implementing 30 percent more projects. Achieving 30 percent measurable improvement. For Memorial Medical Center this is a recipe to quality improvement.

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  • Building Bridges for Patient Engagement

    Building Bridges for Patient Engagement

    As the expectation around patient experience grows, health systems must look to juggle the different demographics and cater to all patients’ needs.

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  • Peer Review's Role in Safety and Quality

    Peer Review's Role in Safety and Quality

    Peer reviews have shifted to transform an intimidating process into one that focuses on shared learning rather than individual blame. Along the way, the technology that supports them has changed too.

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  • Educating for Engagement: RLDatix Learning for Staff

    Educating for Engagement: RLDatix Learning for Staff

    A rigorous education plan to engage staff with the RL Suite helps Memorial Health System show staff that their feedback & efforts are important to the ultimate goal of creating the safest environment

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  • Are We Closer to Providing Personalized Patient Experience?

    Are We Closer to Providing Personalized Patient Experience?

    It goes without saying that every patient going through the healthcare system has unique needs and wants.The question becomes, how can healthcare design the process of providing patient experience?

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  • Lessons from Mass. Eye & Ear: Engaging Staff with RLDatix Office Hours

    Lessons from Mass. Eye & Ear: Engaging Staff with RLDatix Office Hours

    To engage staff and promote use of the RL6, Mass. Eye & Ear started office hours to create an open forum for questions and learning.

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  • Need An Extra Set of Hands? Learn About Remote System Optimization

    Need An Extra Set of Hands? Learn About Remote System Optimization

    Do you sometimes wish you had an extra set of hands? Our Remote System Optimization services might just be the solution you've been looking for.

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  • It's Never Too Late (or Early) To Build a Learning Culture

    It's Never Too Late (or Early) To Build a Learning Culture

    Learning and change are partners in the evolution of healthcare. There are lots of ways to build a learning culture - from the complexity of a root cause analysis to having open conversations.

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  • Doctor Drain: A Risk and Quality Perspective on the Primary Physician Shortage

    Doctor Drain: A Risk and Quality Perspective on the Primary Physician Shortage

    The looming shortage of family physicians is pushing healthcare professionals to plan for a future where access to primary care will be more difficult. Take a deep dive into the physician shortage.

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