Customer Stories

Hear from the organizations that use RLDatix everyday.

  • RLDatix Case Study: BSCA & Contract Management

    RLDatix Case Study: BSCA & Contract Management

    Read how RLDatix's Contract Management solution increased productivity and improved contract completion, quality and cycle time for Blue Shield of California, a large U.S. nonprofit health plan.

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  • RLDatix Case Study: Large Managed Healthcare Company & Contract Management

    RLDatix Case Study: Large Managed Healthcare Company & Contract Management

    Learn how RLDatix helped one of the largest, for-profit managed healthcare companies in the U.S. handle its contract management creation and management complexity.

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  • RLDatix Case Study: Kaiser Permanente Northwest & Contract Management

    RLDatix Case Study: Kaiser Permanente Northwest & Contract Management

    Learn how Kaiser Permanente Northwest implemented RLDatix's Contract Management solution to simplify its complex contract management, reducing it's document change management time from weeks to days.

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  • Navigating Policy Management39:03

    Navigating Policy Management

    Find out how one organization improved their compliance and policy management resulting in improved safety metrics across their entire enterprise.

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  • Candor Comes to Arkansas: A Candid Approach to Care43:22

    Candor Comes to Arkansas: A Candid Approach to Care

    Learn from a healthcare organization about how they partnered with Tim McDonald, RLDatix Chief Patient Safety & Risk Officer to use CANDOR to keep patients and health workers safe.

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  • King Hamad University Hospital Invests in Patient Care and Safety

    King Hamad University Hospital Invests in Patient Care and Safety

    "Having an electronic system has helped increase the number of people reporting incidents and streamlines the follow up process."

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  • HRO in Healthcare – What is it in 2021?1:07:26

    HRO in Healthcare – What is it in 2021?

    Join Dr. Tom Peterson, VP, Chief Safety Officer, Trinity Health, to take an in-depth look at the High Reliability Organization (HRO) movement and its evolution in healthcare over the past 15 years. Di

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  • Case Study - Practitioner Management: Credentialing

    Case Study - Practitioner Management: Credentialing

    Learn how RLDatix enabled their client to manage credentialing files for nearly 1,800 practitioners within one system to increase efficiencies while maintaining quality across the enterprise.

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  • Connecting the HEART with the HEAD to Improve Patient & Health Worker Safety33:47

    Connecting the HEART with the HEAD to Improve Patient & Health Worker Safety

    Innovation Theater Presentation by Dr. Tim McDonald, Patient Safety & Risk Officer at RLDatix, and Deanna Tarnow, Senior Director, Risk Management and Patient Safety, BETA Healthcare Group.

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  • Day 2: Organizational Unity

    Since Greater Baltimore Medical Center (GBMC) implemented RLDatix PolicyStat in 2018, the organization has benefited from a tool that supports effective policy management and organizational unity.

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  • 4 Key Points on Beaumont Health’s Journey to Effective Policy Management

    4 Key Points on Beaumont Health’s Journey to Effective Policy Management

    "Check out four key takeaways from Beaumont Health's Virtual Connections 2020 presentation, "Journeying to Effective Policy Management with RLDatix's PolicyStat Platform".

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  • RLDatix Case Study: Promoting Organizational Unity With Effective Policy Management

    RLDatix Case Study: Promoting Organizational Unity With Effective Policy Management

    Since Greater Baltimore Medical Center (GBMC) implemented RLDatix PolicyStat in 2018, the organization has benefited from a tool that supports effective policy management and organizational unity.

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  • CANDOR Combats Racism: How RLDatix can help with the Battle1:04:11

    CANDOR Combats Racism: How RLDatix can help with the Battle

    Hear Dr. Tim McDonald and Gail Mowatt facilitate a discussion with Ryan Solomon and Shannon Hendrix of Arkansas Children’s Hospital on how racism and implicit bias contribute to preventable harm.

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  • CANDOR Comes to Arkansas: A Candid Approach to Care

    CANDOR Comes to Arkansas: A Candid Approach to Care

    "Learn how Arkansas Children's Hospital has implemented the ""Communication and Optimal Resolution"" (CANDOR) program to improve care for patients and caregivers in all areas of the organization."

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  • Hindsight is 2020 Series:New Look New Goals (Feat. Ramsay Health Care)

    Hindsight is 2020 Series:New Look New Goals (Feat. Ramsay Health Care)

    Learn how Ramsay Health Care implemented their very first program to boost safety for private hospital patients.

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  • How Customization of Forms can Bring Support to Your Users & Creativity

    How Customization of Forms can Bring Support to Your Users & Creativity

    Learn how Memorial Health System utilizes RLDatix to balance meaningful data collection and end user experience through the customization of forms.

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  • Surgical Care Affiliates - Improving Patient Safety and Transparency in Ambulatory Surgical Centers

    Surgical Care Affiliates - Improving Patient Safety and Transparency in Ambulatory Surgical Centers

    Surgical Care Affiliates made the decision to move to RL6 to improve the efficiency of their event tracking, trending and reporting. Read how they significantly improved patient safety.

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  • Novant Health: Breaking Down Silos to Improve Liability Outcomes

    Novant Health: Breaking Down Silos to Improve Liability Outcomes

    See hows Novant Health reduces claim lag, improve data integrity and promote additional cost savings for organizations by pairing RL's Claims software with Risk and Feedback.

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  • Case Study: Small Hospitals Get Big Results

    Case Study: Small Hospitals Get Big Results

    Learn how two small sized clinical facilities leveraged the RL software to take their incident reporting process to the next level.

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  • De-escalation Tactics for Leaders and Staff

    De-escalation Tactics for Leaders and Staff

    Elizabeth Deacon of Oschner teaches strategies to help all staff members be well prepared to communicate in any situation. She shares some steps to consider when implementing de-escalation tactics.

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