CANDOR

Safer Patients: Using CANDOR to Improve Health Equity

How Arkansas Children's is using CANDOR to nurture a culture of empathy and transparency and prioritize health equity to keep patients and health workers safer.

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Help mitigate the spread of COVID-19

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29:21

Infection Surveillance & Technology in 2021

Infection prevention and control, as COVID-19 has highlighted, is essential to maintaining health security and providing continuity of service.

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43:51

Connecting the Heart with the Head: When High Reliability Meets Health Worker Safety

This session will describe the paradigm shift in the approach to preventing and responding to patient harm that includes establishment of a psychologically safe culture and management of harm that inc

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RLDatix: Helping to Keep Patients and Health Workers Safe

RLDatix helps organisations drive safer, more efficient care by providing governance, risk and compliance (GRC) tools that drive overall improvement and safety.

[On-Demand] When Words and Actions Matter Most: Reducing Harm with CANDOR – The RLDatix Compassionate Approach

During this interactive case-based discussion, attendees will learn about the evolution of approaches to the response to patient harm that is rooted in a non-punitive, fair yet accountable Culture.

Watch Video

Caring for Health Worker Mental Health and Well Being Through COVID-19 – and Beyond

Learn more about the challenges health workers continue to face and strategies that leadership can adopt to help support their mental health and wellness.

Read Article

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33:47

Connecting the HEART with the HEAD to Improve Patient & Health Worker Safety

Innovation Theater Presentation by Dr. Tim McDonald, Patient Safety & Risk Officer at RLDatix, and Deanna Tarnow, Senior Director, Risk Management and Patient Safety, BETA Healthcare Group.

Watch Video

43:31

When Words and Actions Matter Most - Responding to Patient Harm: The Case for Communication and Resolution Programs

Dr. Tim McDonald's, Chief Patient Safety & Risk Officer at RLDatix, presentation at ASHRM 2020

Watch Video

4:18

Takeaways -Empathetic Communication and Caring for the Caregiver During COVID-19

Get a refresher on the first episode of the CANDOR series. Learn the key takeaways on navigating COVID-19 with empathetic communication and caring for the caregiver.

Watch Video

Resiliency and the Work Force - Keys to Survival Key Takeaways

Cultivate resiliency by practising the 7Ps presented at ECRI & RLDatix' recent webinar on the keys to survival in Resiliency and the workforce.

Candor Comes to Arkansas: A Candid Approach to Care

Learn from a healthcare organization about how they partnered with Tim McDonald, RLDatix Chief Patient Safety & Risk Officer to use CANDOR to keep patients and health workers safe.

Watch Video

1:00:03

Resiliency and the Workforce—Keys to Survival

In the wake of COVID-19, resilience is top of mind for healthcare organizations around the world, but what is resilience? Are there ways to cultivate resilience? Watch this on-demand webinar.

Watch Video

Communication and Optimal Resolution (CANDOR) Toolkit

Read Article

The “Seven Pillars” Response to Patient Safety Incidents: Effects on Medical Liability Processes and Outcomes

Read Article

To Navigate Unprecedented Crises, Health Systems Need a New Approach to Risk

To mitigate risk and drive safety initiatives, health systems must challenge how they intervene and put processes in place to prevent adverse events and unsafe conditions. Learn how RLDatix can help.

Read Article

43:31

When Words and Actions Matter Most - Responding to Patient Harm: The Case for Communication and Resolution Programs

Listen to Dr. Tim McDonald's, Chief Patient Safety & Risk Officer, RLDatix, and Heather Gocke, MS, RNC-OB, CPHRM to learn how to connect your "head and heart" to drive culture change in healthcare.

Watch Video

Supporting Clinicians during Covid-19 and Beyond — Learning from Past Failures and Envisioning New Strategies

COVID-19 has highlighted the need to address the emotional well-being of healthcare staff. Learn key strategies to help your organization develop programs to support staff during COVID-19 and beyond.

Read Article

Caring for Caregivers Has Never Been as Important

The Communication and Optimal Resolution (CANDOR) toolkit has the potential to change a hospital's culture. Learn how it can help you improve patient safety, provide support to caregivers and more.

Read Article

Evolving Your Patient Safety Efforts Around Key Industry Changes

Healthcare is constantly evolving and your patient safety efforts should be, too. Learn how your organization can align patient initiatives with industry changes.

Read Article

How to Build Upon Your Organization’s Current Patient Experience Efforts

Patient experience covers many aspects of the healthcare delivery system. Check out our blog for three strategies to build upon your current patient experience efforts.

Read Article

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Resources

CANDOR

Safer Patients: Using CANDOR to Improve Health Equity

How Arkansas Children's is using CANDOR to nurture a culture of empathy and transparency and prioritize health equity to keep patients and health workers safer.

Infection Surveillance & Technology in 2021

Infection prevention and control, as COVID-19 has highlighted, is essential to maintaining health security and providing continuity of service.

Connecting the Heart with the Head: When High Reliability Meets Health Worker Safety

This session will describe the paradigm shift in the approach to preventing and responding to patient harm that includes establishment of a psychologically safe culture and management of harm that inc

RLDatix: Helping to Keep Patients and Health Workers Safe

RLDatix helps organisations drive safer, more efficient care by providing governance, risk and compliance (GRC) tools that drive overall improvement and safety.

[On-Demand] When Words and Actions Matter Most: Reducing Harm with CANDOR – The RLDatix Compassionate Approach

During this interactive case-based discussion, attendees will learn about the evolution of approaches to the response to patient harm that is rooted in a non-punitive, fair yet accountable Culture.

Caring for Health Worker Mental Health and Well Being Through COVID-19 – and Beyond

Learn more about the challenges health workers continue to face and strategies that leadership can adopt to help support their mental health and wellness.

Connecting the HEART with the HEAD to Improve Patient & Health Worker Safety

Innovation Theater Presentation by Dr. Tim McDonald, Patient Safety & Risk Officer at RLDatix, and Deanna Tarnow, Senior Director, Risk Management and Patient Safety, BETA Healthcare Group.

When Words and Actions Matter Most - Responding to Patient Harm: The Case for Communication and Resolution Programs

Dr. Tim McDonald's, Chief Patient Safety & Risk Officer at RLDatix, presentation at ASHRM 2020

Takeaways -Empathetic Communication and Caring for the Caregiver During COVID-19

Get a refresher on the first episode of the CANDOR series. Learn the key takeaways on navigating COVID-19 with empathetic communication and caring for the caregiver.

Resiliency and the Work Force - Keys to Survival Key Takeaways

Cultivate resiliency by practising the 7Ps presented at ECRI & RLDatix' recent webinar on the keys to survival in Resiliency and the workforce.

Candor Comes to Arkansas: A Candid Approach to Care

Learn from a healthcare organization about how they partnered with Tim McDonald, RLDatix Chief Patient Safety & Risk Officer to use CANDOR to keep patients and health workers safe.

Resiliency and the Workforce—Keys to Survival

In the wake of COVID-19, resilience is top of mind for healthcare organizations around the world, but what is resilience? Are there ways to cultivate resilience? Watch this on-demand webinar.

Communication and Optimal Resolution (CANDOR) Toolkit

The “Seven Pillars” Response to Patient Safety Incidents: Effects on Medical Liability Processes and Outcomes

To Navigate Unprecedented Crises, Health Systems Need a New Approach to Risk

To mitigate risk and drive safety initiatives, health systems must challenge how they intervene and put processes in place to prevent adverse events and unsafe conditions. Learn how RLDatix can help.

When Words and Actions Matter Most - Responding to Patient Harm: The Case for Communication and Resolution Programs

Listen to Dr. Tim McDonald's, Chief Patient Safety & Risk Officer, RLDatix, and Heather Gocke, MS, RNC-OB, CPHRM to learn how to connect your "head and heart" to drive culture change in healthcare.

Supporting Clinicians during Covid-19 and Beyond — Learning from Past Failures and Envisioning New Strategies

COVID-19 has highlighted the need to address the emotional well-being of healthcare staff. Learn key strategies to help your organization develop programs to support staff during COVID-19 and beyond.

Caring for Caregivers Has Never Been as Important

The Communication and Optimal Resolution (CANDOR) toolkit has the potential to change a hospital's culture. Learn how it can help you improve patient safety, provide support to caregivers and more.

Evolving Your Patient Safety Efforts Around Key Industry Changes

Healthcare is constantly evolving and your patient safety efforts should be, too. Learn how your organization can align patient initiatives with industry changes.

How to Build Upon Your Organization’s Current Patient Experience Efforts

Patient experience covers many aspects of the healthcare delivery system. Check out our blog for three strategies to build upon your current patient experience efforts.