CANDOR

  • CANDOR Combats Racism: How RLDatix can help with the Battle1:04:11

    CANDOR Combats Racism: How RLDatix can help with the Battle

    RLDatix’s Dr. Tim McDonald and Gail Mowatt will facilitate a discussion with Ryan Solomon and Shannon Hendrix of Arkansas Children’s Hospital on how racism and implicit bias contribute to preventable

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  • Help mitigate the spread of COVID-19

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  • When Peer Support Is Not Enough –– Referring Colleagues with Severe COVID-19 Related Stress Key Takeaways

    When Peer Support Is Not Enough –– Referring Colleagues with Severe COVID-19 Related Stress Key Takeaways

    Looking for a webinar recap? Check out our guide highlighting the four foundational processes of Motivational Interviewing (MI): Engaging, Focusing, Evoking, Planning.

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  • Key Takeaways from "Empathetic Communication and Caring for the Caregiver During COVID-19"

    Key Takeaways from "Empathetic Communication and Caring for the Caregiver During COVID-19"

    If you did not attend the initial webinar “Empathetic Communication and Caring for the Caregiver During COVID-19” (or if you’d like a refresher), we have included a short video summarizing the session

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  • Key Takeaways on Empathetic Communication and Caring for the Caregiver During COVID-194:18

    Key Takeaways on Empathetic Communication and Caring for the Caregiver During COVID-19

    Get a refresher on the first episode of the CANDOR series. Learn the key takeaways on navigating COVID-19 with empathetic communication and caring for the caregiver.

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  • Resiliency and the Work Force - Keys to Survival Key Takeaways

    Resiliency and the Work Force - Keys to Survival Key Takeaways

    Cultivate resiliency by practising the 7Ps presented at ECRI & RLDatix' recent webinar on the keys to survival in Resiliency and the workforce.

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  • Resiliency and the Workforce—Keys to Survival1:00:03

    Resiliency and the Workforce—Keys to Survival

    In the wake of COVID-19, resilience is top of mind for healthcare organizations around the world, but what is resilience? Are there ways to cultivate resilience? Watch this on-demand webinar.

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  • 9 Ways to Provide Emotional Support to Patients and Families

    9 Ways to Provide Emotional Support to Patients and Families

    To help you navigate these conversations, we have prepared an easy to reference guide that highlights nine ways you can provide emotional support to patients and families.

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  • When Words and Actions Matter Most: Responding to Harm in Senior Living In the Context of COVID-191:01:43

    When Words and Actions Matter Most: Responding to Harm in Senior Living In the Context of COVID-19

    Senior living centers are tasked with caring for the most vulnerable population during the COVID-19 public health emergency. As the pandemic continues, various measures have been put in place to mitig

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  • CANDOR Comes to Arkansas: A Candid Approach to Care

    CANDOR Comes to Arkansas: A Candid Approach to Care

    Learn how Arkansas Children's Hospital has implemented the "Communication and Optimal Resolution" (CANDOR) program to improve care for patients and caregivers in all areas of the organization.

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  • When Words and Actions Matter Most: Responding to Harm in Senior Living In the Context of COVID-19

    When Words and Actions Matter Most: Responding to Harm in Senior Living In the Context of COVID-19

    In this timely and relevant webinar, participants will learn how the CANDOR (Communication and Optimal Resolution) toolkit can be used in senior living environments.

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  • Empathetic Communication and Caring for the Caregiver During COVID-19

    Empathetic Communication and Caring for the Caregiver During COVID-19

    RLDatix and ECRI announce a collaboration to develop tangible programs that can be used immediately in the battle against COVID-19.

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  • Empathetic Communication and Caring for the Caregiver During COVID-191:02:24

    Empathetic Communication and Caring for the Caregiver During COVID-19

    RLDatix and ECRI have come together to deliver a special webinar on this topic, led by Dr. Tim McDonald, Chief Patient Safety & Risk Officer, RLDatix and an expert on Communication and Optimal Resolut

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  • Where the Heart and the Mind Meet:  Improving Patient Safety and Risk Management

    Where the Heart and the Mind Meet: Improving Patient Safety and Risk Management

    20 years after to Err is Human, and 10 years after the development of CANDOR, there are new steps to the patient safety constitution.

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