CANDOR
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33:47Watch VideoConnecting the HEART with the HEAD to Improve Patient & Health Worker Safety
Innovation Theater Presentation by Dr. Tim McDonald, Patient Safety & Risk Officer at RLDatix, and Deanna Tarnow, Senior Director, Risk Management and Patient Safety, BETA Healthcare Group at the 2020
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Help mitigate the spread of COVID-19
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Communication and Optimal Resolution (CANDOR) Toolkit
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Read ArticleThe “Seven Pillars” Response to Patient Safety Incidents: Effects on Medical Liability Processes and Outcomes
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Read ArticleTo Navigate Unprecedented Crises, Health Systems Need a New Approach to Risk
To mitigate risk and drive safety initiatives, health systems must challenge how they intervene and put processes in place to prevent adverse events and unsafe conditions. Learn how RLDatix can help.
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43:31Watch VideoWhen Words and Actions Matter Most - Responding to Patient Harm: The Case for Communication and Resolution Programs
Dr. Tim McDonald's, Chief Patient Safety & Risk Officer at RLDatix, presentation at ASHRM 2020
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Read ArticleSupporting Clinicians during Covid-19 and Beyond — Learning from Past Failures and Envisioning New Strategies
COVID-19 has highlighted the need to address the emotional well-being of healthcare staff. Learn key strategies to help your organization develop programs to support staff during COVID-19 and beyond.
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Read ArticleCaring for Caregivers Has Never Been as Important
The Communication and Optimal Resolution (CANDOR) toolkit has the potential to change a hospital's culture. Learn how it can help you improve patient safety, provide support to caregivers and more.
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Read ArticleEvolving your patient safety efforts around key industry changes
Healthcare is constantly evolving and your patient safety efforts should be, too. Learn how your organization can align patient initiatives with industry changes.
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Read ArticleHow to build upon your organization’s current patient experience efforts
Patient experience covers many aspects of the healthcare delivery system. Check out our blog for three strategies to build upon your current patient experience efforts.
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Read Article5 tips for cultivating an effective patient safety culture
To help you in your journey to cultivating a patient safety culture, we are highlighting key components of adopting and effectively implementing a patient safety culture at your organization.
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Resiliency and the Work Force - Keys to Survival Key Takeaways
Cultivate resiliency by practising the 7Ps presented at ECRI & RLDatix' recent webinar on the keys to survival in Resiliency and the workforce.
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1:00:03Watch VideoResiliency and the Workforce—Keys to Survival
In the wake of COVID-19, resilience is top of mind for healthcare organizations around the world, but what is resilience? Are there ways to cultivate resilience? Watch this on-demand webinar.
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2:58:24Watch VideoCOVID-19 and Safety for the Patient and Care for the Caregiver
The conference detailed the importance of caring for the caregiver and patient safety amidst COVID-19, practical steps on how to better protect patients and health workers, how to reduce the cost of m
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1:04:11Watch VideoCANDOR Combats Racism: How RLDatix can help with the Battle
RLDatix’s Dr. Tim McDonald and Gail Mowatt will facilitate a discussion with Ryan Solomon and Shannon Hendrix of Arkansas Children’s Hospital on how racism and implicit bias contribute to preventable
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When Peer Support Is Not Enough –– Referring Colleagues with Severe COVID-19 Related Stress Key Takeaways
Looking for a webinar recap? Check out our guide highlighting the four foundational processes of Motivational Interviewing (MI): Engaging, Focusing, Evoking, Planning.
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1:02:09Watch VideoWhen Peer Support Is Not Enough, helping with Severe COVID-19 Stress
While this session will build on concepts covered during RLDatix and ECRI’s joint webinar, “Empathetic Communication and Caring for the Caregiver During COVID-19,” you do not need to have attended the
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Read ArticleTakeaways -Empathetic Communication and Caring for the Caregiver During COVID-19
If you did not attend the initial webinar “Empathetic Communication and Caring for the Caregiver During COVID-19” (or if you’d like a refresher), we have included a short video summarizing the session
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1:02:24Watch VideoEmpathetic Communication and Caring for the Caregiver During COVID-19
RLDatix and ECRI have come together to deliver a special webinar on this topic, led by Dr. Tim McDonald, Chief Patient Safety & Risk Officer, RLDatix and an expert on Communication and Optimal Resolut
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Read PDF9 Ways to Provide Emotional Support to Patients and Families
To help you navigate these conversations, we have prepared an easy to reference guide that highlights nine ways you can provide emotional support to patients and families.
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1:01:43Watch VideoWhen Words & Actions Matter Most:Harm in Senior Living during COVID-19
Senior living centers are tasked with caring for the most vulnerable population during the COVID-19 public health emergency. As the pandemic continues, various measures have been put in place to mitig
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