CANDOR

  • Connecting the HEART with the HEAD to Improve Patient & Health Worker Safety33:47

    Connecting the HEART with the HEAD to Improve Patient & Health Worker Safety

    Innovation Theater Presentation by Dr. Tim McDonald, Patient Safety & Risk Officer at RLDatix, and Deanna Tarnow, Senior Director, Risk Management and Patient Safety, BETA Healthcare Group.

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  • Help mitigate the spread of COVID-19

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  • Resiliency and the Work Force - Keys to Survival Key Takeaways

    Resiliency and the Work Force - Keys to Survival Key Takeaways

    Cultivate resiliency by practising the 7Ps presented at ECRI & RLDatix' recent webinar on the keys to survival in Resiliency and the workforce.

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  • Candor Comes to Arkansas: A Candid Approach to Care43:22

    Candor Comes to Arkansas: A Candid Approach to Care

    Learn from a healthcare organization about how they partnered with Tim McDonald, RLDatix Chief Patient Safety & Risk Officer to use CANDOR to keep patients and health workers safe.

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  • Resiliency and the Workforce—Keys to Survival1:00:03

    Resiliency and the Workforce—Keys to Survival

    In the wake of COVID-19, resilience is top of mind for healthcare organizations around the world, but what is resilience? Are there ways to cultivate resilience? Watch this on-demand webinar.

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  • Communication and Optimal Resolution (CANDOR) Toolkit

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  • The “Seven Pillars” Response to Patient Safety Incidents: Effects on Medical Liability Processes and Outcomes

    The “Seven Pillars” Response to Patient Safety Incidents: Effects on Medical Liability Processes and Outcomes

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  • To Navigate Unprecedented Crises, Health Systems Need a New Approach to Risk

    To Navigate Unprecedented Crises, Health Systems Need a New Approach to Risk

    To mitigate risk and drive safety initiatives, health systems must challenge how they intervene and put processes in place to prevent adverse events and unsafe conditions. Learn how RLDatix can help.

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  • When Words and Actions Matter Most - Responding to Patient Harm: The Case for Communication and Resolution Programs43:31

    When Words and Actions Matter Most - Responding to Patient Harm: The Case for Communication and Resolution Programs

    Listen to Dr. Tim McDonald's, Chief Patient Safety & Risk Officer, RLDatix, and Heather Gocke, MS, RNC-OB, CPHRM to learn how to connect your "head and heart" to drive culture change in healthcare.

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  • Supporting Clinicians during Covid-19 and Beyond — Learning from Past Failures and Envisioning New Strategies

    Supporting Clinicians during Covid-19 and Beyond — Learning from Past Failures and Envisioning New Strategies

    COVID-19 has highlighted the need to address the emotional well-being of healthcare staff. Learn key strategies to help your organization develop programs to support staff during COVID-19 and beyond.

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  • Caring for Caregivers Has Never Been as Important

    Caring for Caregivers Has Never Been as Important

    The Communication and Optimal Resolution (CANDOR) toolkit has the potential to change a hospital's culture. Learn how it can help you improve patient safety, provide support to caregivers and more.

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  • Evolving Your Patient Safety Efforts Around Key Industry Changes

    Evolving Your Patient Safety Efforts Around Key Industry Changes

    Healthcare is constantly evolving and your patient safety efforts should be, too. Learn how your organization can align patient initiatives with industry changes.

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  • How to Build Upon Your Organization’s Current Patient Experience Efforts

    How to Build Upon Your Organization’s Current Patient Experience Efforts

    Patient experience covers many aspects of the healthcare delivery system. Check out our blog for three strategies to build upon your current patient experience efforts.

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  • 5 Tips for Cultivating an Effective Patient Safety Culture

    5 Tips for Cultivating an Effective Patient Safety Culture

    To help you in your journey to cultivating a patient safety culture, we are highlighting key components of adopting and effectively implementing a patient safety culture at your organization.

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  • COVID-19 and Safety for the Patient and Care for the Caregiver2:58:24

    COVID-19 and Safety for the Patient and Care for the Caregiver

    The conference detailed the importance of caring for the caregiver and patient safety amidst COVID-19, practical steps on how to better protect patients and health workers.

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  • CANDOR Combats Racism: How RLDatix can help with the Battle1:04:11

    CANDOR Combats Racism: How RLDatix can help with the Battle

    Hear Dr. Tim McDonald and Gail Mowatt facilitate a discussion with Ryan Solomon and Shannon Hendrix of Arkansas Children’s Hospital on how racism and implicit bias contribute to preventable harm.

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  • When Peer Support Is Not Enough –– Referring Colleagues with Severe COVID-19 Related Stress Key Takeaways

    When Peer Support Is Not Enough –– Referring Colleagues with Severe COVID-19 Related Stress Key Takeaways

    Looking for a webinar recap? Check out our guide highlighting the four foundational processes of Motivational Interviewing (MI): Engaging, Focusing, Evoking, Planning.

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  • When Peer Support Is Not Enough, helping with Severe COVID-19 Stress1:02:09

    When Peer Support Is Not Enough, helping with Severe COVID-19 Stress

    While this session will build on concepts covered during RLDatix and ECRI’s joint webinar, “Empathetic Communication and Caring for the Caregiver During COVID-19,” you do not need to have attended the

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  • Takeaways -Empathetic Communication and Caring for the Caregiver During COVID-19

    Takeaways -Empathetic Communication and Caring for the Caregiver During COVID-19

    If you did not attend the initial webinar “Empathetic Communication and Caring for the Caregiver During COVID-19” (or if you’d like a refresher), we have included a short video summarizing the session

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  • Empathetic Communication and Caring for the Caregiver During COVID-191:02:24

    Empathetic Communication and Caring for the Caregiver During COVID-19

    RLDatix and ECRI have come together to deliver a special webinar on this topic, led by Dr. Tim McDonald, Chief Patient Safety & Risk Officer, RLDatix and an expert on Communication and Optimal Resolut

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  • 9 Ways to Provide Emotional Support to Patients and Families

    9 Ways to Provide Emotional Support to Patients and Families

    To help you navigate these conversations, we have prepared an easy to reference guide that highlights nine ways you can provide emotional support to patients and families.

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