If you didn't have the chance to attend the initial webinar “Empathetic Communication and Caring for the Caregiver During COVID-19” (or if you’d like a refresher), we have included a short video summarizing the session led by Dr. Timothy McDonald, Chief Patient Safety & Risk Officer, RLDatix and Dr. Andrew Furman, Executive Director, Clinical Excellence, ECRI. Learn how the Communication and Optimal Resolution (CANDOR) supports healthcare staff on the frontlines as they practice empathetic communication and seek emotional first aid, a sense of well-being, and morale.
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