If you didn't have the chance to attend the initial webinar “Empathetic Communication and Caring for the Caregiver During COVID-19” (or if you’d like a refresher), we have included a short video summarizing the session led by Dr. Timothy McDonald, Chief Patient Safety & Risk Officer, RLDatix and Dr. Andrew Furman, Executive Director, Clinical Excellence, ECRI. Learn how the Communication and Optimal Resolution (CANDOR) supports healthcare staff on the frontlines as they practice empathetic communication and seek emotional first aid, a sense of well-being, and morale.
Other content in this Stream
12:02Learning After Harm in Healthcare - Tim McDonald's interview with BizTalk on NowMedia TV.
Discover Invaluable Insights: Learning After Harm in Healthcare - Watch the Tim McDonald's featured interview with BizTalk on NowMedia TV! Gain insights into healthcare's journey of learning from adve
48:15Partnering for Success - Bozeman Health’s Credentialing Journey
Listen to Bozeman Health to learn how they modernized their credentialing process by streamlining workflows, enabling data connectivity, and breaking down organizational silos.
40:25Using Contract Management to Drive Key Healthcare Operations
Listen to Cathy Fracasse, Product Manager, to learn how RLDatix’s Contract Management platform provides operational efficiencies and strategic insights that drive your healthcare operations.
58:45Provider Management – A Fundamental Component of Your HRO Journey
Hear from Chris Malanuk to learn how RLDatix’s credentialing tool can help you revamp your credentialing processes to speed-up onboarding, improve practitioner satisfaction and drive safer care.
59:03The CMS Survey & Certification Process: Today's Challenges & Tomorrow's Opportunities
The CMS survey and certification process is facing unprecedented challenges. Listen to Rick Curtis, CEO, CIHQ, as he provides an analysis of the present and a glimpse into the future.
1:02:26Infection Surveillance: Ensure Healthcare Continuity Today and Tomorrow
Listen to a patient’s journey through the care continuum and critical points where surveillance tools helped identify and mitigate pathogen transmission.
1:02:03Implementing a Safety-Driven Policy and Procedure Program
Join experts from Lippincott® Solutions and RLDatix™ PolicyStat to learn strategies to help you develop and implement a safety-driven policy and procedure program.
58:10Advanced Approaches to Credentialing & Provider Data Management Strategies
Hear from Chris Malanuk, SVP, Provider Solutions, for a 60-minute webinar on how mature approaches to safety and a shared data model can provide improved insights into provider performance and alignme
51:25Contract Management for Healthcare Organizations
Hear from Lonnie Blackwood, General Manager, Ecteon – an RLDatix company, for a 60 minute deep dive on the typical provider contracting process for healthcare organizations.
49:24A Paradigm for HRO Success: Integrated Provider Management & Safety
Hear from Chris Malanuk, SVP, Provider Solutions, on how RLDatix’s Applied Safety Intelligence strategy supports High Reliability (HRO) and an enterprise approach to provider and safety management.
56:10Taking Peer Review to the Next Level: Efficiencies for FPPEs and Mortality Reviews
Join Tim Boyd, Application Systems Analyst Sr. and HCS RL6 Administrator, UNC Health and members of the RLDatix team to learn more about the power of configuration capabilities within RLDatix’s Peer R
29:21Infection Surveillance & Technology in 2021
Infection prevention and control, as COVID-19 has highlighted, is essential to maintaining health security and providing continuity of service.
1:07:26HRO in Healthcare – What is it in 2021?
Join Dr. Tom Peterson, VP, Chief Safety Officer, Trinity Health, to take an in-depth look at the High Reliability Organization (HRO) movement and its evolution in healthcare over the past 15 years. Di
1:04:11CANDOR Combats Racism: How RLDatix can help with the Battle
Hear Dr. Tim McDonald and Gail Mowatt facilitate a discussion with Ryan Solomon and Shannon Hendrix of Arkansas Children’s Hospital on how racism and implicit bias contribute to preventable harm.
1:02:24Empathetic Communication and Caring for the Caregiver During COVID-19
RLDatix and ECRI have come together to deliver a special webinar on this topic, led by Dr. Tim McDonald, Chief Patient Safety & Risk Officer, RLDatix and an expert on Communication and Optimal Resolut
![[On-Demand] The Overlooked Pandemic: How to Transform Patient Safety and Save Healthcare Systems](https://content.cdntwrk.com/mediaproxy?url=https%3A%2F%2Fcontent.cdntwrk.com%2Ffiles%2FaHViPTcwODAxJmNtZD1pdGVtZWRpdG9yaW1hZ2UmZmlsZW5hbWU9aXRlbWVkaXRvcmltYWdlXzYxODFhM2JmOTA3ODMuUE5HJnZlcnNpb249MDAwMCZzaWc9M2EzODgxMDk2MWNiZWYxODE4YzcyNmNlYWI0YzUzMWM%25253D&size=1&version=1666285288&sig=6f19c530de1a0c751b9d9d27cd3348ec&default=hubs%2Ftilebg-videos.jpg)
1:21:17[On-Demand] The Overlooked Pandemic: How to Transform Patient Safety and Save Healthcare Systems
Watch the G20 Health & Development Partnership and RLDatix's event on the new international patient safety report:The Overlooked Pandemic: How to Transform Patient Safety and Save Healthcare Systems.
2:58:24COVID-19 and Safety for the Patient and Care for the Caregiver
The conference detailed the importance of caring for the caregiver and patient safety amidst COVID-19, practical steps on how to better protect patients and health workers.
6:54Applied Safety Intelligence - a Dialogue
RLDatix’s Applied Safety Intelligence™ combines RLDatix’s suite of solutions with proven methodologies and best practices to drive key insights that help organizations intervene earlier & prevent harm