Unlocking the Future of Provider Lifecycle Management: Insights from RLDatix Customers at NAMSS 2024

October 9, 2024 RLDatix Marketing

At National Association Medical Staff Services (NAMSS) 2024, Chris Malanuk, President of Global Healthcare Operations at RLDatix, joined by Danielle Hollingsworth, RLDatix’s Senior Product Manager; Heather Holmquist, MSN, RN, System Manager, Medical Staff Services & Peer Review at Bozeman Health and Jennifer Edwards, Manager of Medical Staff Services at Saint Francis Hospital, spoke about the future of provider lifecycle management and connected health operations. 

Benefits of Connecting Provider Lifecycle Management Processes

Chris highlighted how connecting credentialing and privileging to payer enrollment, peer review, provider insights and contract management, with RLDatix’s Healthcare Operations Cloud, can simplify and streamline your provider lifecycle management. 

By integrating these connections with risk, safety, compliance and workforce operations, healthcare organizations will break down communication silos to improve organization-wide transparency and unify workflows to streamline operations. This leads to greater efficiency, accelerated provider onboarding and improved regulatory compliance adherence. 

With more actionable provider data available, healthcare organizations can foster continuous improvement to achieve high reliability and drive provider excellence.

A diagram of a company's lifecycle management

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Exploring the Future Role of AI in Provider Management

Danielle, RLDatix’s Senior Product Manager of Credentialing, discussed how RLDatix is exploring the potential of AI to enhance its solution. AI can automate credentialing and privileging tasks, reduce manual effort and generate real-time insights by processing large volumes of provider data. This will enable healthcare teams to proactively manage compliance, identify risks earlier and streamline performance management, which ultimately supports smarter, more efficient provider management and care delivery. 

Building Efficiency Through Credentialing and Peer Review

Heather discussed the benefits for Bozeman Health since implementing RLDatix’s Credentialing, Privileging and Payer Enrollment solutions. By transitioning to a connected model, her team has reduced the administrative burden of manual processes, allowing them to focus on higher-impact, strategic initiatives. By connecting their peer review to credentialing, Bozeman Health now has real-time insights into provider performance to foster continuous improvement and achieve high reliability. 

After adding RLDatix’s policy management software, Bozeman Health has now implemented nearly the full RLDatix Healthcare Operations Cloud platform, connecting credentialing, privileging, and peer review to compliance. She expressed excitement about the platform’s roadmap and innovation, along with RLDatix’s scalability as they realize new use cases. 

Optimizing Medical Staff Services

Jennifer shared how RLDatix’s platform flexibility has helped her team optimize critical workflows, such as onboarding new providers and managing ongoing credentialing tasks. The comprehensive, integrated approach to provider lifecycle management has empowered her team to be proactive to ensure regulatory compliance and quality standards are met. 

Like Bozeman Health, Saint Francis Hospital has implemented nearly the complete RLDatix Healthcare Operations Cloud platform, connecting key functions across the provider lifecycle. Jennifer highlighted how the integrated solution has streamlined their hospital’s operations. She expressed enthusiasm for their partnership with RLDatix’s innovation in connected healthcare operations. 

Both Heather and Jennifer underscored how RLDatix’s solutions have supported their organizations in eliminating task redundancy, improving data consistency and fostering a culture of accountability and high reliability.

Looking Ahead: A Unified Future for Provider Management 

RLDatix’s Provider Lifecycle Management solution is designed to help healthcare organizations meet today’s increasingly complex provider management demands. By connecting the right tools with the future potential of AI-driven insights, you can accelerate provider onboarding while ensuring regulatory compliance to drive provider excellence and achieve high reliability. 

If you missed RLDatix at NAMSS 2024, or want to learn more about RLDatix’s Healthcare Operations Cloud, book a personalized demo to discover how you can transform your provider lifecycle management.

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